Join thousands of homeowners across Singapore who trust Haven for secure, reliable digital lock solutions.
Peace of Mind
Trusted by over 10,000 homeowners, Haven combines 10 years of installation expertise with cutting-edge smart lock technology. From fingerprint recognition to 24/7 support, we make home security effortless, reliable, and built for Singapore living.
10+
Years of experience
10,400+
Homes Secured
Shop By Category
Build Your Safe Haven
Trusted By Many
24
Trouble at 3 AM? Our dedicated support team is always here and you’ll never be left in the dark.
10400
Homes secured with Haven Digital Lock.
Trusted by Thousands of Singapore Homeowners
Frequently Asked Questions
Can I install a digital lock on my HDB / condo / landed home?
Yes! Almost all homes are suitable. The main thing to check is the clearance between your door and gate — around 7cm is usually sufficient.
How long does installation take?
Installation takes around 60–90 minutes, depending on whether it’s a door lock only or a door & gate bundle. This includes setup and a full walkthrough by our technician on how to use your new lock.
What happens if the battery dies?
All our locks come with built-in emergency access options. You’ll receive low-battery alerts in advance, and if the battery fully drains, you can use the backup key or emergency USB power.
How long can the battery last?
Battery life typically lasts 10–12 months, depending on the model and battery type. You’ll receive voice and app alerts in advance, giving you plenty of time to recharge or replace the battery.
How many fingerprints can I add?
Our locks can store up to 100 fingerprints, face IDs, or palm vein profiles – more than enough for the whole family, helpers or even office staff.
What's the warranty like?
We offer the longest warranty coverages in Singapore.
Haven: 3/5 years local parts warranty (including 1 year on-site)
Hyundai: 5 years local parts warranty (including 1 year on-site)
For extra peace of mind, you can also top up for an extended warranty package.
You may also scroll down to view the full warranty terms & conditions.
How do I register warranty?
Your warranty is automatically activated upon installation and tied directly to your product. No manual registration is required.

