Join thousands of homeowners across Singapore who trust Haven for secure, reliable digital lock solutions.
Peace of Mind
Trusted by over 10,000 homeowners, Haven combines 30+ years of expertise with cutting-edge smart lock technology. From fingerprint recognition to 24/7 support, we make home security effortless, reliable, and built for Singapore living.
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Homes Secured
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Trouble at 3 AM? Our dedicated support team is always here and you’ll never be left in the dark.
10000
Homes secured with Haven Digital Lock.
Trusted by Thousands of Singapore Homeowners
Frequently Asked Questions
Can I install a digital lock on my HDB / condo / landed home?
Yes! Almost all homes can. The key factor is clearance between door and gate (usually 7cm is enough).
How long does installation take?
Around 30–90 minutes for most doors. Our installers will also train you on how to use it!
What happens if the battery dies?
The lock gives low-battery alerts weeks in advance. If it fully drains, you can use a physical backup key or emergency power bank (USB).
How long can the battery last?
On average, the batteries last 10–12 months with normal daily use. The lock gives you voice + app alerts weeks before it runs low, so you’ll have plenty of time to replace/recharge them.
How many fingerprints can I add?
Our locks can store up to 100 fingerprints, face IDs, or palm vein profiles – more than enough for the whole family, helpers or even office staff.
What's the warranty like?
We offer the longest warranty coverages in Singapore.
Haven: 3/5 years local warranty (including 1 year on-site)
Hyundai: 5 years full on-site warranty
For extra peace of mind, you can also top up for an extended warranty package.
You may also scroll down to view the full warranty terms & conditions.
How do I register warranty?
Your warranty is automatically activated upon installation and tied directly to your product. No manual registration is required.

